Our Services

Free Con­sul­ta­tion and IT audit with no oblig­a­tion quote

With our busi­ness know-​how we take the time to under­stand how your busi­ness oper­ates and offer a free and com­pre­hen­sive IT audit to ensure we put in place the right solu­tion for you. As part of the audit, we will look at the amount of data you cre­ate daily, your data back-​up, band­width, server and if there is sup­port or main­te­nance, cabling infra­struc­ture, num­ber of desk­tops, email exchange, if issues with spam, and whether there is a dis­as­ter recov­ery plan.

Low monthly fixed fee contracts

There are no hid­den costs or extras with our price plan; you pay a fixed fee each month. As part of the ser­vice, we pro­vide you with a monthly report detail­ing actions taken dur­ing the month.

Pay as you go option

If you pre­fer the flex­i­bil­ity of a pay as you go ser­vice, we are happy to offer our exper­tise on an infor­mal basis, with­out a fixed con­tract. Typ­i­cally, this is ideal for:

  • Com­pa­nies that have some IT skill in-​house and only need occa­sional help
  • A one-​off job, like clean­ing up after a virus/​hacker attack, deal­ing with a server crash, net­work cabling or help­ing with the pro­cure­ment of new IT equipment
  • Very small com­pa­nies with lim­ited IT systems
  • Com­pa­nies where IT is impor­tant but not crit­i­cal to the business

14 hour response

We have the high­est stan­dards of care for our clients and main­tain fast response times to ensure that your down­time is at a min­i­mum. The response time will be dic­tated by the type of inci­dent and whether it’s reduc­ing func­tion­al­ity, caus­ing low or severe dis­rup­tion, loss of ser­vice and whether alter­na­tive IT ser­vices are avail­able. Gen­er­ally, call outs are coded as shown:

Crit­i­cal1 hour response
Medium2.5 hours response
Low4 hour response

Jar­gon free zone

You don’t need to be a techie to ben­e­fit from our ser­vices; we believe it’s our job to make it clear and sim­ple, giv­ing you all the ben­e­fits of the very lat­est tech­nol­ogy with­out the headache of you work­ing out what it all means.

Go green

By using Strea­mac­tive Solu­tions as your IT part­ner, we can help you to be more effi­cient and reduce oper­at­ing costs, which in turn, will help you to be green:

  • Reduce your elec­tric­ity bill
  • Pro­long the life of your equipment
  • Less hard­ware, through vir­tual hosting
  • No more engi­neer call-​outs reduces travel & related envi­ron­men­tal damage

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